Making The Best of I.T.

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SugarSync and The MSP Centrifuge Forge Partnership »ATLANTA, GA - The MSP Centrifuge (MSPC), a Managed Service Provider Business Peer Group, has forged an agreement with SugarSync, a leading Cloud Collaborative Storage (CSS) solution provider. The newly formed relationship will allow The MSP Centrifuge member companies to be the first to join the SugarSync for Businesses reseller program. SugarSync is among the first of this sort of Collaborative Cloud Storage (CCS) companies to tap into the Managed Service Provider (MSP) model in order to further their reach into the small business market.The MSP Centrifuge members are the forerunners of the Managed Service Provider business model. By allying with SugarSync and other vendor partners the MSCPC members are forging ahead with “Discovering, Developing and Implementing MSP and IT industry best practices methods for the benefit of the service provider and the service recipient.“ SugarSync is the leader in the cutting edge technology of Collaborative Cloud Storage (CCS). This technology allows businesses to securely access (online or offline), back-up and synchronize files from anywhere in the world. SugarSync also understands the importance of accessibility in tandem with security as it relates to business and IT departments. The SugarSync for Business solution allows for MAC, PC and a multitude of mobile devices to edit/view and store files. In addition, SugarSync for Business incorporates user access control measures which allow for an administrator to delegate storage and file or folder access to authenticated users. This file storage solution is ideal for companies which do not have all employees or contractor under one roof or on one server based network. The MSP Centrifuge founding partner, Todd Wahl, believes this will shape technology services delivery for the future and is glad to see SugarSync ally with the MSP community by offering a reseller program. Thursday, 09 February 2012 11:26

Hey MSP’s…..Does Your RMM Know Pre-Emption (Automation Via Anticipation)? Well IT should! »If you are a “Managed Service Provider (MSP)” you should be familiar with the term Remote Monitoring Management Tool (AKA RMM). It is all MSP’s wish to have one tool to remotely manage, monitor and maintain all their different clients’ vast infrastructures and all the components therein thus the RMM tool was born. It enables us to be more efficient which in turn earns us more money while leveraging fewer resources in less time. IT is a win win situation! There are two basic categories for which your RMM tool ought to enable your business in, otherwise you should reconsider what you have as not good enough, and that is Reaction Proaction. Wednesday, 04 May 2011 17:38

The MSP Centrifuge and Service Leadership, Inc. Forge Strategic Partnership to benefit MSP’s » The MSP Centrifuge, a new Managed Service Provider (MSP) business application-centric peer group, and Service Leadership, Inc., an MSP-centric financial and operational assessment solutions provider, are pleased to announce a newly forged partnership. The goal of the partnership is to give MSP’s the chance to see how they themselves measure up financially and operationally in contrast to other like-minded MSP’s. Kevin Gibson, Founding Partner of The MSP Centrifuge, commented by saying, “MSP’s around the world are grappling with the same core questions and concerns. ‘What am I doing wrong or what am I doing right or how can I improve my business both operationally and financially?’ Our mission as The MSP Centrifuge peer group is to help MSP’s discover, develop, and implement industry best practices methods for the benefit of the service provider and the recipient of the services being offered. The Service Leadership, Inc. partnership paves the path for MSP’s to better understand the answers to those lingering questions or concerns via the Service Leadership Index™ quarterly operational and financial benchmark reports. Based on the results, we as a peer group can compare, analyze and then collaborate to help those MSP’s that need it in the areas of their business that require the most attention. This is one key component to discovering, developing and implementing the ever-changing industry best practices methods that all MSP’s are after.” Thursday, 17 March 2011 10:31

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The MSP Centrifuge and Service Leadership, Inc. Forge Strategic Partnership to benefit MSP’s

Thursday, 17 March 2011 10:31 |

Written by Todd Wahl |

The MSP Centrifuge, a new Managed Service Provider (MSP) business application-centric peer group, and Service Leadership, Inc., an MSP-centric financial and operational assessment solutions provider, are pleased to announce a newly forged partnership. The goal of the partnership is to give MSP’s the chance to see how they themselves measure up financially and operationally in contrast to other like-minded MSP’s.

Kevin Gibson, Founding Partner of The MSP Centrifuge, commented by saying, “MSP’s around the world are grappling with the same core questions and concerns. ‘What am I doing wrong or what am I doing right or how can I improve my business both operationally and financially?’ Our mission as The MSP Centrifuge peer group is to help MSP’s discover, develop, and implement industry best practices methods for the benefit of the service provider and the recipient of the services being offered. The Service Leadership, Inc. partnership paves the path for MSP’s to better understand the answers to those lingering questions or concerns via the Service Leadership Index™ quarterly operational and financial benchmark reports. Based on the results, we as a peer group can compare, analyze and then collaborate to help those MSP’s that need it in the areas of their business that require the most attention. This is one key component to discovering, developing and implementing the ever-changing industry best practices methods that all MSP’s are after.”

Automatic Updates For Non-Microsoft Applications

Monday, 21 February 2011 11:33 |

Written by Todd Wahl |

The MSP Centrifuge has partnered with Vernon Southmayd, the developer of App-Care, an innovative and cutting edge software application that integrates with LabTech (RMM Tool) and automatically updates vital third party applications. This partnership was forged in an effort to make available to Managed Service Providers (MSP) firms a way to manage and maintain third party applications more efficiently and cost effectively.

One of the most overlooked vulnerabilities by today’s standard is the non-Microsoft applications loaded on your workstation, laptop or servers. The cyber-criminals (aka hackers) are finding it harder and harder to successfully attack the core of Microsoft Windows Operating Systems since Windows 7 and Server 2008 have been released. So, naturally, they are testing the waters with non-Microsoft applications, and they are finding it is much easier to infiltrate your systems via this method. Some more notable attacks which have occurred this year were Adobe (acrobat & flash), Oracle (Java), & Mozilla (Firefox) based applications. Hackers were able to exploit vulnerabilities in those applications and gain access to those systems without the user’s knowledge. Each of the aforementioned are considered 3rd party applications which are not updated by the Microsoft Windows Automatic Updates or any other centrally managed automated solution until now.

Atlanta Technology Force Enters MSP Peer Group Arena

Monday, 11 October 2010 09:42 |

Written by Kevin Gibson |

Discovering, Developing and Implementing MSP industry best practices methods

for the benefit of the service provider and the service recipient.

DULUTH, GA, OCTOBER 11, 2010 – Atlanta Technology Force is proud to announce the beginning of The MSP Centrifuge Peer Group, an application-centric peer group for Managed Service Providers of all sizes. What really sets apart the MSP Centrifuge from other MSP Peer Groups is the unification of both the remote management tool platform and the PSA platform used by various providers.

Kevin Gibson, Vice President at Atlanta Technology Force said “The reason we felt led to start our own peer group was simple; we have been involved in various groups over the years but never could really solve any business specific issues since the different members all used different platforms to run their businesses. Our idea is to put like-minded individuals who use the same business application together to attack the problems at the application or vendor level.”